Going over your logs I noticed that you have BitTorrent installed. Please give me some time to analyze your logs and draw up our next steps.Įdited by TheShooter93, 16 December 2014 - 10:36 AM. I will notify you if I know I will need to be away for longer than 48 hours.

Lastly, I would like to remind you that most members here are volunteers, and sometimes 'real life' can get in the way of our malware hunt.

I will give an 'all-clean' message at the very end with some additional information on how to stay malware-free.

Once things seem to be working again, please do not abandon the thread.

If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.

Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.

In the upper right hand corner of the topic you will see the button.

Do not attach logs or use code boxes, just copy and paste the text.

I would be happy to focus on the many others who are waiting in line for assistance. If at any point you would prefer to take your own steps please let me know, I will not be offended. Most often 'well intentioned' (and usually panic driven!) independent efforts can make things much worse for both of us. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take.

Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together.

We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned.

Backup any files that cannot be replaced.If I do not respond within 48 hours, feel free to send me a private message. Please do note any time differences between us.

If you know you will be away longer than that, I just ask for notice ahead of time. In turn, I ask that you please respond within 72 hours. I will reply to your posts as soon as possible - typically within 24 hours. My name is Cody and I'll be helping you clean up your computer.

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